Full procedure Open a mobile phone shop selling SIM cards

Obtain the licence for retail trade in communications equipment

Licence of the Trade Licensing Section, Ministry of Economy.

1. 1. Submit Form TL-7 for retail trade in communications equipment
   Where: Trade Licensing Section
   Telephones are communications equipment; cases, chargers and screen films are not, and a shop selling only those needs no licence. Radio sets, walkie-talkies and satellite telephones are not sold under this licence.
   Bring: Certificate of registration of the firm, Taxpayer registration card, Lease or ownership certificate of the premises, Floor plan of the premises, 1:100, ID card or passport of the applicant
   Cost: IS 25
   Time: 20–60 min in the queue, 10–20 min at the counter, 1–2 days until the next step
2. 2. Pay the fee at Talasbank
   Where: Talasbank (any branch)
   Cost: licence fee, per year, IS 400
   Cost: per m² of shop floor, IS 5 per m²
   Time: 20–60 min in the queue, 5–10 min at the counter, 0–1 days until the next step
3. 3. Collect the licence for retail trade in communications equipment
   Where: Trade Licensing Section
   You receive: Licence for retail trade in communications equipment
   Time: 10–40 min in the queue, 5–10 min at the counter, 10–20 days until the next step

Clear the sales staff

Certificates of good conduct from the city police, for every person who will register subscribers.

4. 4. Request certificates of good conduct for the sales staff (Form MIS-22)
   Where: City police: licensing and registration section
   Under the subscriber identification rules only staff holding a certificate issued in the last six months may fill in a subscriber contract. Each person requests his own certificate in person; a certificate requested by the employer is not issued.
   Bring: ID card or passport of the applicant, Two photographs, 3.5 × 4.5 cm
   You receive: Certificates of good conduct of the sales staff (Form MIS-22)
   Cost: IS 40 per person
   Time: 30–150 min in the queue, 10–15 min at the counter, 10–15 days until the next step

Sign the dealer agreement with Attelkom

Dealer agreement and training at Attelkom's dealer department, Communications Square.

Choose the operator. Other option: Sign the dealer agreement with Torgoy.

5. 5. Apply to Attelkom's dealer department
   Where: Attelkom: dealer department
   With the trade licence, the lease and photographs of the shop front and the counter. The shop must be at least 300 m from an Attelkom office or another Attelkom dealer, measured along the street and not in a straight line.
   Bring: Licence for retail trade in communications equipment, Lease or ownership certificate of the premises, Certificate of registration of the firm, Two photographs, 3.5 × 4.5 cm
   Cost: deposit for the first batch of SIM cards (returned on termination), IS 3,000
   Time: 20–60 min in the queue, 20–40 min at the counter, 10–20 days until the next step
6. 6. Send the staff to the dealer training
   Where: Attelkom: dealer department
   Hours: First Monday of the month, 9:00–17:00
   One day at Communications Square, ending with a test on the identification rules. Staff who fail may sit it again at the next training, on the first Monday of the following month.
   Bring: Certificates of good conduct of the sales staff (Form MIS-22)
   Cost: IS 0
   Time: 0 min in the queue, 420–480 min at the counter, 0–30 days until the next step
7. 7. Collect the dealer agreement with the operator, with the dealer code
   Where: Attelkom: dealer department
   You receive: Dealer agreement with the operator, with the dealer code
   Time: 10–40 min in the queue, 5–10 min at the counter, 3–7 days until the next step

Register as a subscriber identification point

Registration, cabinet inspection and subscriber register at the Communications Supervision Section.

8. 8. Register the shop as a subscriber identification point
   Where: Communications Supervision Section
   The Section records the address, the dealer code and the names of the staff who may sign subscriber contracts. A change of staff is notified within three working days; a contract signed by a person not on the list is invalid, and the SIM card is disconnected.
   Bring: Dealer agreement with the operator, with the dealer code, Certificates of good conduct of the sales staff (Form MIS-22), Certificate of registration of the firm, Lease or ownership certificate of the premises
   You receive: Registration of the shop as a subscriber identification point
   Cost: IS 200
   Time: 30–120 min in the queue, 15–25 min at the counter, 10–20 days until the next step
9. 9. Have the metal cabinet for subscriber contracts inspected
   Where: Communications Supervision Section (At the shop)
   Contracts are kept for five years in a metal cabinet with two locks, whose keys are held by two different people, neither of them the cashier. The cabinet is bolted to the wall or the floor. The inspector checks the bolts, not the contracts.
   Bring: Registration of the shop as a subscriber identification point
   You receive: Inspection act of the metal cabinet for subscriber contracts
   Cost: IS 120
   Time: 0 min in the queue, 15–30 min at the counter, 3–10 days until the next step
10. 10. Have the subscriber register laced, numbered and sealed
    Where: Communications Supervision Section
    One register on Form SR-2 for each operator, with columns for the SIM card's number, the subscriber's ID number, the date and the time to the minute. The pages are numbered by hand; the Section's seal is placed on the last page over the knot of the lacing.
    Bring: Registration of the shop as a subscriber identification point, Inspection act of the metal cabinet for subscriber contracts
    You receive: Subscriber register (Form SR-2), laced, numbered and sealed, one for each operator
    Cost: IS 30
    Time: 20–60 min in the queue, 10–15 min at the counter, 0–1 days until the next step

Enter the telephones in the IMEI register

Register of mobile equipment identifiers of the Communications Supervision Section, each month for each batch.

11. 11. Pay the registration fee for each telephone at Talasbank
    Where: Talasbank (any branch)
    With Form BI-0401, for the whole batch. A telephone with two SIM slots has two IMEI numbers and is entered twice, at the fee for one.
    Cost: per telephone, each month's batch, IS 3 per telephone
    Time: 20–60 min in the queue, 5–10 min at the counter, 0–1 days until the next step
12. 12. Submit the IMEI list with the customs declarations
    Where: Communications Supervision Section
    Hours: IMEI lists: Tuesday and Thursday, 9:00–12:30
    The list is submitted on paper and on a USB stick, in one column, fifteen digits a line, without spaces. The register accepts telephones that have a customs release, of the importer or of the wholesaler with his invoice to the shop. A telephone not entered is not connected to any network in the ISEZ.
    Bring: List of IMEI numbers on paper and on a USB stick, one number per line, Customs declaration with the release stamp, Invoice of the foreign supplier, Licence for retail trade in communications equipment
    You receive: Certificate of entry of the telephones in the IMEI register
    Time: 30–120 min in the queue, 10–30 min at the counter, 3–7 days until the next step

Register the signboard

Registration of the text at the Department of Public Information and permit of City Hall for the outdoor sign.

13. 13. Register the text of the signboard at the Department of Public Information
    Where: Department of Public Information: registration of printed matter
    The operator's logo is printed matter of the operator and is not registered by the dealer; the dealer registers the words only. “SIM”, “IMEI” and “4G” are not translated; every other word appears in Iradi first.
    Bring: Certificate of registration of the firm
    You receive: Registration number of the signboard text
    Cost: IS 150
    Time: 30–120 min in the queue, 10–15 min at the counter, 3–7 days until the next step
14. 14. Obtain the permit for the outdoor sign (Form CH-44)
    Where: City Hall: permits counter
    Bring: Registration number of the signboard text, Lease or ownership certificate of the premises, Dealer agreement with the operator, with the dealer code
    You receive: Signboard permit
    Cost: IS 90
    Time: 20–90 min in the queue, 10–15 min at the counter, 7–14 days until the next step

Register the cash register

Cash register and card terminal at the District Tax Inspectorate.

15. 15. Register the cash register
    Where: District Tax Inspectorate
    Top-up vouchers are sold through the register at face value. The dealer's commission from the operator is not a sale, does not go through the register and is declared monthly.
    Bring: Certificate that the cash register model is approved, Taxpayer registration card, Licence for retail trade in communications equipment
    You receive: Registration card of the cash register
    Cost: IS 90
    Time: 30–120 min in the queue, 15–25 min at the counter, 3–7 days until the next step
16. 16. Register the card payment terminal ★ optional
    Where: District Tax Inspectorate
    Only if cards are accepted. The Talasbank terminal is registered under the number of the cash register; a terminal moved to another register is registered again.
    Bring: Registration card of the cash register
    Cost: IS 40
    Time: 20–60 min in the queue, 10–15 min at the counter, 1–3 days until the next step