Full procedure Import spare parts by post from abroad
Parcels of car parts ordered from abroad for a parts shop or a car service, sent by post through Kazakhstan.
Have the parcel addressed via Almaty
Instructions to the seller abroad; Irad Pochtasy receives international mail only through the Kazakh postal service.
- 1. Ask the seller to address the parcel via Almaty
Where: Irad Pochtasy (registered mail)
Who: The seller abroad
The address is written in Latin letters, with the line “via Almaty, Kazakhstan” above the country. Parcels addressed only to “Irad”, or to “Talas, Kazakhstan”, are returned or delivered to Taraz. The invoice goes inside the parcel and a copy by e-mail; customs accepts the copy only if it matches the one inside.
You receive: Invoice of the foreign supplier
Time: 0 min in the queue, 5–10 min at the counter, 2–10 days until the next step
Wait for the parcel to pass the Chu Gate exchange
Exchange of closed mail bags with the Kazakh postal service at Chu Gate; three to six weeks from the seller.
- 2. The parcel is handed over at the Chu Gate exchange
Where: Irad Pochtasy: international exchange office, Chu Gate
The Kazakh postal service hands over closed bags at Chu Gate on Tuesdays and Fridays. Parcels over 20 kg, and parcels containing liquids, batteries or anything that resembles a weapon part, are not accepted for Irad by the Kazakh postal service and go back to the sender. Shock absorbers have been returned under this rule.
Time: 0 min in the queue, 0 min at the counter, 21–42 days until the next step - 3. Receive the arrival notice (Form 22-P)
Where: Irad Pochtasy (registered mail)
When tracking on post.iradgov.org shows “Declaration required”, the post office of the address sends Form 22-P with the postman. The notice gives the terminal's number for the parcel. The parcel itself stays at the terminal.
You receive: Arrival notice for an item from abroad (Form 22-P)
Time: 0 min in the queue, 2–5 min at the counter, 3–8 days until the next step
Prepare proof of the value
A statement from Talasbank and, where needed, a translation of the invoice, so that customs takes the value from the invoice.
- 4. Have the payment abroad confirmed by Talasbank ★ optional
Where: Talasbank (any branch)
Customs takes the value from the invoice only if the payment is shown. Without the stamped statement the parts are valued by the customs price catalogue for spare parts, which is revised in January.
Bring: Invoice of the foreign supplier, ID card or passport of the applicant
You receive: Statement of the payment abroad, stamped by Talasbank
Cost: IS 30
Time: 20–60 min in the queue, 10–15 min at the counter, 0–1 days until the next step - 5. Have the invoice translated and notarised ★ optional
Where: State Notary Office No. 1
Needed only for an invoice in a language other than Iradi, Russian or English. Invoices in Chinese are translated by the one sworn translator of Chinese, on Tuesdays.
Bring: Invoice of the foreign supplier
You receive: Notarised Iradi translation of the invoice
Cost: IS 60
Time: 40–150 min in the queue, 10–15 min at the counter, 1–7 days until the next step
Have the parcel opened and the samples released
Opening of the parcel at the postal counter of the Talas Customs Clearance Terminal, in front of a customs officer.
- 6. Present the notice at the terminal's postal counter
Where: Customs Service: postal counter of the Talas Customs Clearance Terminal
The parcel is opened in front of you and a customs officer. Every item is counted against the invoice and the parcel is resealed with customs tape. The Irad Pochtasy presentation fee is charged by weight.
Bring: Arrival notice for an item from abroad (Form 22-P), Invoice of the foreign supplier, ID card or passport of the applicant
Cost: presentation fee by weight, IS 15 to IS 75, by Weight of each parcel, kg
Time: 30–150 min in the queue, 15–30 min at the counter, 0–1 days until the next step - 7. Leave a deposit and take one sample of each type for testing (Form TS-3)
Where: Customs Service: postal counter of the Talas Customs Clearance Terminal
The samples are inside the parcel, which is not released without the certificates of conformity, and the certificates are not issued without the samples. The counter therefore releases one sample of each type for testing against a deposit of the duty on that sample, paid in cash som at the counter's own cash desk, which closes at 15:00.
Bring: Arrival notice for an item from abroad (Form 22-P), ID card or passport of the applicant
You receive: Release of samples for testing (Form TS-3)
Cost: deposit, per sample (refunded), IS 40 per type of part (cash som only)
Time: 10–40 min in the queue, 10–15 min at the counter, 0–1 days until the next step
Obtain certificates of conformity for vehicle parts
Certificate of Iradstandart for each type of brake, steering and lighting part and for tyres.
- 8. Submit the documents and the list of parts
Where: Iradstandart, State Agency for Standards, Metrology and Certification
Brake pads and discs, steering parts, lamps and bulbs, and tyres need a certificate for each type; filters, belts, mirrors and seat covers do not. The certificate may be issued from the manufacturer's documents if they are in Iradi, Russian or English and name the IST or GOST standard; the sample is still tested.
Bring: Invoice of the foreign supplier, Certificate of registration of the firm, Extract from the Register of Firms
Cost: certification, per type of part, IS 120 per type of part
Time: 30–90 min in the queue, 15–30 min at the counter, 0–1 days until the next step - 9. Bring the samples to the testing laboratory
Where: Iradstandart, State Agency for Standards, Metrology and Certification (Iradstandart testing laboratory in the courtyard, Jibek Jolu Avenue 60)
Hours: Samples received Wednesday, 9:00–12:00
The laboratory accepts only samples released on Form TS-3, in the customs bag in which they were released, with the seal unbroken.
Bring: Release of samples for testing (Form TS-3)
Cost: testing, per sample, IS 45 per type of part
Time: 20–60 min in the queue, 10–20 min at the counter, 7–15 days until the next step - 10. Collect the certificates and the samples
Where: Iradstandart, State Agency for Standards, Metrology and Certification
The samples are returned in a new customs bag, sealed by the laboratory.
You receive: Certificate of conformity for vehicle parts (one per type of part)
Time: 10–40 min in the queue, 5–10 min at the counter, 0–1 days until the next step
Declare the parts for sale and pay duty
Postal customs declaration lodged by the firm at the terminal's postal counter.
Declare the parcel. Other option: Declare the parcel for personal use.
- 11. Lodge the postal customs declaration
Where: Customs Service: postal counter of the Talas Customs Clearance Terminal
The declaration is lodged by the firm, under its seal. The parts are classified one by one; a set sold as one item is classified by its most expensive part.
Bring: Arrival notice for an item from abroad (Form 22-P), Invoice of the foreign supplier, Certificate of conformity for vehicle parts (one per type of part), Certificate of registration of the firm, Registered impression of the firm's seal, ID card or passport of the applicant
Cost: customs processing fee, per parcel, IS 120 per parcel
Time: 30–120 min in the queue, 20–40 min at the counter, 0–1 days until the next step - 12. Return the samples and recover the deposit
Where: Customs Service: postal counter of the Talas Customs Clearance Terminal
The samples go back into the parcel before it is sealed for release. The deposit is refunded in cash at the same desk against the cash receipt, on the day of the declaration only.
Bring: Release of samples for testing (Form TS-3)
Time: 10–40 min in the queue, 5–10 min at the counter, 0–1 days until the next step - 13. Pay the duty at the terminal's Talasbank desk and collect the release
Where: Talasbank (any branch) (Talas Customs Clearance Terminal, hall A, Talasbank desk)
You receive: Postal customs declaration with the release stamp
Cost: import duty on spare parts, 10% of the value, $0.1 per US$
Time: 20–60 min in the queue, 5–10 min at the counter, 1–2 days until the next step
Collect the parcel at the post office
Released parcels are sent on to the post office of the address, where they are collected in person.
- 14. Wait for the parcel to reach your post office
Where: Irad Pochtasy (registered mail)
Released parcels leave the terminal for the Talas sorting centre on the next working day and reach post offices in Talas in two days, and in Nurzhan and Iyık Janyl in four to six. Storage at the terminal is charged from the fourth day after the notice and is paid at the post office.
Cost: storage at the terminal, per parcel per day, IS 6 per parcel, per day
Time: 0 min in the queue, 0 min at the counter, 2–6 days until the next step - 15. Collect the parcel with the release and the notice
Where: Irad Pochtasy (registered mail)
Collected in person by the addressee, or for a firm by its director with the seal. Parcels not collected within 15 days of reaching the post office go back to the terminal, and from there abroad.
Bring: Arrival notice for an item from abroad (Form 22-P), Postal customs declaration with the release stamp, ID card or passport of the applicant
Time: 10–60 min in the queue, 5–10 min at the counter, 0–1 days until the next step
Laws and documents
- № 08-19 Postal Communications Act 2008 (articles 27, 29; articles 31, 33; article 34; articles 36, 41)
- № 08-14 Customs Code of the Irad Special Economic Zone 2008 (articles 72, 75; articles 96, 98; article 60; articles 61, 64, 99)
- № 99-08 Uniformity of Measurements Act 1999 (article 14)
- № 09-11 Tax Code of the Irad Special Economic Zone 2009 (article 120)
Institutions
- Irad Pochtasy (registered mail), The post office of the address on the application. Monday to Saturday, 8:00–18:00
- Irad Pochtasy: international exchange office, Chu Gate, Chu Gate crossing, exchange building beside the customs post (not open to the public). Mail bags exchanged on Tuesday and Friday
- Talasbank (any branch), Any of the 28 branches; foreign currency operations at the head office, Central Square, Talas. Monday to Friday, 9:00–16:00; Saturday 9:00–12:00
- State Notary Office No. 1, Talas, Liberty Boulevard 9, basement; sworn translators' list on the door. Monday to Friday, 9:00–17:00, lunch 12:30–13:30
- Customs Service: postal counter of the Talas Customs Clearance Terminal, Talas, northern district, Free Economic Trade Zone, gate 2, hall B, window 14. Monday to Friday, 9:00–16:00; parcels issued and the cash desk open until 15:00
- Iradstandart, State Agency for Standards, Metrology and Certification, Talas, Jibek Jolu Avenue 60; testing laboratory in the courtyard. Monday to Friday, 9:00–17:00, lunch 12:30–13:30
Updated 2026-10-23. Developed with the support of the UNMI trade facilitation programme.