Written appeal to a state body

Where to send an appeal, a request or a complaint, and when to expect an answer.

Responsible body: Office of the Governor, Letters and Appeals Section

Guide to this service

A written appeal to a state body may be a proposal, a request or a complaint. Appeals to the Office of the Governor go to its Letters and Appeals Section. e-Irad does not send appeals; this page shows how to send yours.

Who can apply

Anyone, with full name, postal address and signature. Anonymous appeals are not considered.

What to bring

Form OG-1, or a signed letter

How long it takes

Answered within 30 days of registration; may be extended by 30 days, and you are told.
An appeal sent to the wrong body is forwarded within seven days.

Where to go

E-mail: letters@iradgov.org, with a scanned signed page. Post: Letters and Appeals Section, Office of the Governor, Talas.

Common reasons for refusal or return

Appeals about a case before a court are not considered by state bodies.
A repeated appeal without new facts may be answered by reference to the earlier answer.

Forms for this service

Written appeal to a state body OG-1 · PDF

Print on A4 paper and complete by hand in block capitals, in black or blue ink. Forms printed from e-Irad are accepted at every counter.

Legal basis

Directive on Appeals of Citizens